KOZI Jewelry

Problem

Sold-out items could be taken to payment, some products showed a zero price, and checkout had no shipping method. On phones a wide desktop video pushed products out of view. Product cards showed a generic label instead of the name and the price. The brand also needed worldwide shipping on its real carrier contract and the right countries in the right markets.

Solution

I wrote an audit report, then fixed the small findings right away. The theme lives in git and was checked on a dev theme before the client reviewed a hidden staging theme, which went live after approval. The brand's yellow became one theme setting. I set up shipping zones, rates, delivery times and markets with scripts on the Admin API.

Key decisions

1. 01

   Chose to fix the small audit findings on the spot

   Why Most findings were small, so the client got them solved without another round of approval.

2. 02

   Chose one theme setting for the brand colour

   Why The client picks the shade in the theme editor, and I found three places where the colour was hard-coded and overrode it.

3. 03

   Chose to replace the old shipping zones, not extend them

   Why They were template defaults that overlapped every new zone, and I saved a full dump before deleting them.

4. 04

   Chose to build rates from the carrier's real cost

   Why Copying the printed rate card would have under-charged compared with what the carrier invoices.

Results

• The audit found about twenty issues and twelve were fixed within the audit itself.
• Home page height on desktop cut by about a third, and the campaign photo on phones now shows in full.
• Shipping set up for more than 200 countries, each in exactly one market.
• The staging theme went live on 23 September and the store is open without a password.
• A newsletter pop-up, product cards with name and price and a branded mobile layout.